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HP Industrial HP Industrial

HP Indigo HP PageWide Industrial HP PageWide Corrugated

HP eXperience
Digital Printing Services

Unlock the full potential of your digital printing technology.

Unlock the full potential of your digital printing technology.

Experience seamless and optimized print production operations, powered by the latest collaboration technologies and direct access to HP service experts, Professional Services, and the thriving HP Community.  
 
Gain the resources you need for intuitive support, enhanced control, and easy access to knowledge, all designed to promote the success of your business.
HP Indigo HP PageWide Industrial HP PageWide Corrugated

Customer Success

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AI support
Future-ready technology and solutions for seamless operations
Future-ready technology and solutions for seamless operations

Where innovation meets intuition

  • Immersive intuitive support
  • Seamless visual collaboration
  • AI-driven intelligence
Service operator managing a HP Industrial Press
Increased production availability
Increased production availability

Trusted partner for successful operations

  • Local care, global reach
  • Autonomous control
  • Higher workforce self sufficiency
  • Optimized inventory management
Print operations
Fueling business growth
Fueling business growth

HP Community and expert Professional Services

  • Streamlined automated workflow
  • Deploy sustainable practices
  • Business transformation solutions
  • Special inks

xRServices

A new benchmark in customer support, providing a vast library of xR holographic content and direct access to experts.

xRServices
A new benchmark in customer support, providing a vast library of xR holographic content and direct access to experts.

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xRServices

Discover more about HP Industrial Customer Success

Onboarding & training

Empower your team from day one with comprehensive training sessions, ensuring a smooth transition into the HP ecosystem for uninterrupted operations from the get-go.

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Optimizing E2E operation

Streamline your operations with our workflow consulting, automation, and diagnostic tools. Discover how new innovative production models will drive your resilience, flexibility, and cost efficiency from order submission to shipping.

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Growth strategies & opportunities

Gain access to elite consulting, advanced professional services, and strategic insights propelling growth and innovation. Engage with our experts for customized solutions, harnessing the full might of your HP Industrial print solutions for transformative growth.

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Optimizing print operation

Monitor and enhance production performance, transform data into actionable insights, and elevate your color precision, operational efficiency, and ultimately, your bottom line.

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Sustainability

Take advantage of our competitive advantages.1

Develop new sustainable applications

With the growing demand for Sustainable applications and meeting market regulations, our applications experts provide 360-degree Sustainability support. From the point of an early introduction through material research, ink, and converting to onsite integration and implementation.

Sustainable applications

Sustainable Flexible Packaging and Labels, How-to Guide

Producing sustainable flexible packaging and labels. In addition, it describes the available solutions and guidelines for sustainable production.

Sustainable packaging

Discover more about HP Industrial
Digital Presses

HP Indigo Digital Presses

Explore HP Indigo sheet-fed digital commercial presses powered by LEP technology.

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HP PageWide Web Presses

Explore HP PageWide web-fed digital commercial presses powered by inkjet printing technology.

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HP PageWide Corrugated

Explore HP PageWide industrial digital presses for corrugated packaging, powered by inkjet printing technology.

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Consultation request

Consultation request

HP Indigo HP PageWide Industrial HP PageWide Corrugated

Disclaimers

    1. As of January 2024, an estimated 500 customers worldwide have purchased and are actively using HP xRServices.

    2. IDC MarketScape: Worldwide Print Transformation 2023 Vendor Assessment, August 2023.

    Future-ready technology and tools for seamless operations

    Where innovation meets intuition

    • Intuitive Immersive support
      In the world of customer support, HP xRServices is the new benchmark powered by HoloLens. In a market where quick turnaround is imperative, HP utilizes virtual reality to deliver a cutting-edge, immersive customer experience, already proven in the field.1
    • Seamless visual collaboration
      Mixed reality services deliver effective and immediate access to HP experts and interactive media to speed up resolution. With our virtual experts guiding you every step of the way, you are equipped to get yourself back to optimal performance quickly.
    • AI-driven intelligence
      Harness the power of artificial intelligence and the HP Customers Community to proactively trigger maintenance actions. Follow step-by-step guidance for efficient troubleshooting and upkeep.

    Increased production availability

    Trusted partner for successful operations

    • Local care, global reach
      As a trusted partner, we prioritize your success. Our extensive global reach helps to ensure that support is always within reach, in your language. Our commitment to your satisfaction is reflected in our exceptionally high Net Promoter Score (NPS), a testament to our genuine care and dedication we provide to our customers worldwide.
    • Autonomous control
      Take timely control of your service needs with swift solutions that maintain seamless operational continuity. State-of-the-art technologies including AI-based resolutions and xRServices mixed reality provide real-time visual guidance for rapid recovery and maximum uptime.
    • Higher workforce self-sufficiency
      Provide smooth employee onboarding and training with real-time performance support and knowledge and reduce your dependence on highly skilled operators.
    • Optimized inventory management
      Use advanced data analytics for valuable insights into operational processes, including parts and supplies management, to boost efficiency and productivity.

    Fueling business growth

    HP Community and expert Professional Services

    • Streamlined automated workflow
      Learn and apply automated workflows, simplifying the integration of new applications and optimizing your production floor with advanced automation solutions.
    • Deploy sustainable practices
      Demonstrate your commitment to sustainability by optimizing production efficiency, reducing waste, minimizing energy consumption, and lowering emissions. Align your business with eco-friendly practices and sustainability regulations for long-term growth.
    • Grow your business
      Get ahead of the digital transformation with continuous technology and business innovation. Thrive together with a customer success team that truly understands and is committed to your business. Join a worldwide print transformation leader2 to gain valuable insights, foster collaboration, and share knowledge.

    HP Industrial Print Customer Success can help you create/ build a future where industrial printing is not just manageable but profitable and sustainable. Working together, we focus on four key areas:

    Workflow  Assessment  Service - Reaching your production goals.

    Workflow Assessment Service targets key integration topics that will help PSPs understand workflow trade-offs; what needs to be ready from initial press installation, versus what can be targeted for a later stage of digital maturity. It is about building a digital journey that meet business goals and expectations.

    Production Optimization Service 

    Our production optimization service offers a customizable scope of work to meet your specific goals and objectives. We focus on areas of inefficiency and opportunities for improvement, such as advanced maintenance, press performance, and exploring new applications or materials.

    Materials - End-to-end customized training

    Provided by Materials Application specialists on how to produce new applications and utilize new HP Indigo materials and substrates, it enables you to deliver higher-value jobs, enter new markets and grow your business.

    Color - produce accurate corporate client colours, color matching with ink reduction and cost savings

    Our colour consultants have years of color expertise and have industry certifications such G7 expert. We offer customer a holistic approach to colour management, guiding customers to achieve the best balance of colour accuracy, consistency and cost.

    Related links
    HP Indigo Digital Presses | Digital Printing Solutions HP Indigo PrintOS Software & Solutions | Digital Printing Solutions HP Indigo LEP Digital Printing Technology | Digital Printing Solutions Industrial Presses LEPx Digital Printing Technology | Digital Printing Solutions HP PageWide Environmental Sustainability Discover the Power of Digital Printing Services in Label Printing Digital Printing in an Offset Printing Environment HP Indigo 120K Digital Press Brands Unleashing Total Value Creation with Future-Ready Supply Chains.
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